Frequently Asked Questions
WakaPrime Travel and Tour
Frequently Asked Questions (FAQ)
What services does WakaPrime offer?
WakaPrime offers a wide range of travel and tour services including beach parties, yacht parties, private escorts/bouncers, luxury car rentals, travel management, tour management, hangouts, fleet services, flight booking and reservations, hotel booking and reservations, airport protocol support, ride-sharing, landmark tours, hiking, and museum tours.
How can I book a trip with WakaPrime?
You can book a trip by visiting our website and using the “Plan Your Trip” button. Fill in the required details and one of our travel consultants will get back to you to finalize your plans. You can also contact us directly via the “Reach Out” button for more personalized assistance.
Do I need to pay upfront for my bookings?
No, we do not require upfront fees for most of our services. Payment details will be discussed and confirmed during the planning phase of your trip.
How do I cancel or modify my booking?
To cancel or modify your booking, please contact our customer support team through the “Leave a Message” form on our website or call us directly. We will assist you with any changes or cancellations according to our policy.
What safety measures does WakaPrime have in place for tours?
Your safety is our priority. WakaPrime follows strict safety protocols, including the use of expert travel guides, safe transportation options, and compliance with local health and safety regulations. We also provide personal escorts/bouncers upon request.
Can I customize my travel itinerary?
Absolutely! We offer personalized itineraries tailored to your preferences. Our travel consultants will work closely with you to design a trip that meets your specific interests and needs.
What is included in the tour packages?
Our tour packages typically include accommodation, transportation, guided tours, and some meals. Specific inclusions vary depending on the package you choose. Detailed information will be provided during the booking process.
How can I reach customer support?
You can reach our customer support team through the “Reach Out” button on our website, by filling out the “Leave a Message” form, or by calling us directly. We are here to assist you with any inquiries or concerns.
Are there any discounts available for group bookings?
Yes, we offer discounts for group bookings. Please contact our customer support team for more details and to discuss your group travel needs.
What payment methods does WakaPrime accept?
We accept various payment methods including credit/debit cards, bank transfers, and mobile payments. Specific payment options will be provided during the booking process.
How do I get updates on my booking status?
You will receive email notifications about your booking status. Additionally, you can check the status by logging into your account on our website or by contacting our customer support team.
What should I do if I have an emergency during my trip?
In case of an emergency during your trip, please contact our 24/7 emergency support line provided in your travel documents. We will assist you promptly with any emergencies or issues you encounter.
Start Your Adventure
Today with Us!
At WakaPrime, we believe that travel is more than just visiting new places – it’s about creating unforgettable memories, experiencing diverse cultures, and exploring the world’s
most breathtaking destinations.